Help Centre
Orders
2. Q: Why my order is shipped by several packages ? A: This happens in two conditions: first, if your order is more then 2kg, we'll split it to...
Orders
2. Q: Why my order is shipped by several packages ? A: This happens in two conditions: first, if your order is more then 2kg, we'll split it to...
After Sale
Q: What should I do if got a broken/damaged/missing cube/package? A: Please KEEP the ORIGINAL package you received, take photos or videos of it. Weight the package is also...
After Sale
Q: What should I do if got a broken/damaged/missing cube/package? A: Please KEEP the ORIGINAL package you received, take photos or videos of it. Weight the package is also...
Before Sale
5. Q: Does "VAT & Duty Prepaid" include the new €3 EU customs duty that applies from 1 July 2026 to shipments under €150 ? A: Yes. 4. Q: What ...
Before Sale
5. Q: Does "VAT & Duty Prepaid" include the new €3 EU customs duty that applies from 1 July 2026 to shipments under €150 ? A: Yes. 4. Q: What ...