7. Q: Do you offer VAT Pre-Paid service ? How can i buy with VAT Pre-Paid ?
A: We don't offer this service here, If you want VAT Pre-paid, you can buy at our Aliexpress store
6. Q: What "DIY kits" means?
A: For Verypuzzles, DIY kits means you need to assemble the puzzle from pieces; While for other brand, diy kits means the stickers is not applied, you need to place the stickers to the puzzle yourself.
5. Q: How many days the delivery will take ?
A: Most of the countries 15-30 days, remote countries 30-60 days.
4. Q: What's the "EXPRESS Shipping " exactly refer to ?
A: One of DHL/UPS/FEDX/DPD/TNT. First mile supplier is Aliaba logistic, tracking site is https://www.17track.net, DHL/UPS/FEDEX/TNT tracking number will updated once available.
3. Q: Why the system saying "order cannot be shipped to my selected address " when i add more items to my cart ?
A: This is happens because a accurate shipping cost rate for BIG packages ( > 2kg) didn't be setted up yet. You can delete reduce the cart items to make the package is <= 2kg for a temporary solution.
2. Q: Where are you ship my package from ?
A: We have warehouse both in UK & China. We'll ship your order by considering your location & stock status of the warehouse.
1. Q: Is the price include VAT Tax / Custom Tax/ Custom Duty ?
A: No. Buyer may need to pay custom duty on destination country.
0. Q: Is CubeIn.cn Safe ?
A: Our system is built/hosted at shopify. payment gateway offered by shopify too. We are as safe as all other millions shopify store.