5. Q: Does "VAT & Duty Prepaid" include the new €3 EU customs duty that applies from 1 July 2026 to shipments under €150 ?
A: Yes.
4. Q: What "DIY kits" means?
A: For Verypuzzles, DIY kits means you need to assemble the puzzle from pieces; While for other brand, diy kits means the stickers is not applied, you need to place the stickers to the puzzle yourself.
3. Q: How many days the delivery will take ?
A: Most of the countries 15-30 days, remote countries 30-60 days.
2. Q: Why the system saying "order cannot be shipped to my selected address " when i add more items to my cart ?
A: This is happens because a accurate shipping cost rate for BIG packages ( > 2kg) didn't be seted up yet. You can delete reduce the cart items to make the package is <= 2kg for a temporary solution.
1. Q: Where are you ship my package from ?
A: China.
0. Q: Is CubeIn.cn Safe ?
A: Our system is built/hosted at shopify. The Payment gateway offered by shopify too. We are as safe as all other millions shopify store.