Refund policy
Refund & Return Policy
1. 15-Day Return Period
We offer a 15-day return/exchange service from the date you receive your package.
To be eligible, items must be unused, in the same condition as received, and in original packaging.
2. Return Shipping & Address
Customers are responsible for paying the return shipping costs.
Return Address: #74, Yingtou Zu, jinji cun, Xiaojinkou, Huizhou, Guangdong, China
3. Full Refunds
We offer a 100% money-back guarantee if:
You do not receive your order within our guaranteed delivery time (provided the address is correct).
The item received is defective or not as described.
4. Delivery Address Responsibility
Please ensure your shipping address is accurate. We cannot issue refunds for delivery failures caused by incomplete or incorrect address details provided by the customer.
5. Customs & Import Taxes
Buyers are responsible for any import customs taxes. If a refund is requested due to a refusal to pay customs fees, we reserve the right to deduct shipping costs and fees from the refund.