Shipping policy
Shipping & Delivery Policy
1. Order Processing Time
All orders are processed and shipped within 1-2 business days (excluding pre-order/3D Printed items).
2. Shipping Origin
To ensure global availability, all orders are shipped directly from our Fulfillment Center in China.
3. Estimated Delivery Time (United States)
Standard Shipping: 10 - 20 business days (Tracking included).
Express Shipping (DHL/FedEx): 5 - 10 business days.
4. Tracking & Carriers
Once shipped, a tracking number will be sent to your email. We partner with reliable carriers like USPS, UPS, and DHL to ensure safe delivery.
5. Delivery Guarantee
We guarantee delivery to North America within 40 days. If your package has not arrived within this period, please contact us at b2c@cubein.cn for a full refund or reshipment.